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SELECTED ISSUE
Spa Business
2014 issue 2

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Spa Business 2014 issue 2
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5   Editor's letter: Franchises are reshaping the market
Liz Terry shares her thoughts
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14   Letters:
Why don't more spas participate in benchmarking schemes?
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18   News:
Hotel rooms to double in Dubai, floating resort for the Maldives
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26   Interview: Andrew Gibson
The new VP of spa and wellness at FRHI tells Katie Barnes about his plans for spas in the Fairmont, Raffles and Swissôtel hotel chains

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34   Everyone's talking about...: The impact of franchising
Catherine Larner reports on how rapidly growing day spa franchises in the US are shaping the market
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38   Marketing: Unmasking millennials
The Futures Company explains what businesses can do to appeal to the millennials generation
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44   Therapy: Air apparent
Sophie Benge gives an overview of treatments and experiences in Europe that use naturally-sourced gases
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50   First person: Braving the banya
Jak Phillips gets whacked with birch branches and endures two hours in an 80?C sauna – all in the name of wellness

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54   Hotel spa: Green house
The family behind Ecover cleaning products invests in an idyllic hotel and spa set in the English countryside
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60   Focus on: Gut restoration
The complex nervous system in our stomach is known as the second brain due to the impact it can have on everything from our mood to immunity. Julie Cramer investigates
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64   Advertisement promotion: Intraceuticals
Company founder Anthony McMahon talks about the growth of the company and why his products are a perfect fit for spas
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On the cover...: Sheila C Johnson, owner, Salamander Resort & Spa, US
 
66   City focus: Siem Reap
Cambodia is becoming a sought-after locale for those seeking solace and spirituality. Jennifer Harbottle visits some of its top spas
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74   Celebrity spa: Mane attraction
A passion for horses, wellness and business underpin the new US Salamander Resort & Spa that's owned by filmmaker Sheila C Johnson
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82   Everyone's talking about...: Obesity as a disease
Should obesity be classified as a disease or a lifestyle-related condition?
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84   Spa software: Operator case studies – part 2
Spa managers tell Kate Corney how they're using software to improve the performance of their businesses – from streamlining operations to keeping on top of revenue reports
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88   Product focus: Private label
What companies offer white label skincare and products? And how can own-brand ranges benefit spas? Kate Corney finds out
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92   Products:
Equipment and product launches
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